top of page

Frequently Asked Questions

When should I place my order?
It is best to place your order as soon as possible as the calendar fills up quickly. Wedding cakes should be ordered at least two months in advance. Custom celebration cakes should be ordered at least two weeks in advance, and ready-to-order designs should be ordered at least one week in advance. Cupcakes can be ordered up to three days in advance. All dates are subject to availability.

How do I order a cake or cupcakes?
Please fill out one of the following forms to help us better understand your cake needs. You can expect an email response within 36 hours.
For wedding cakes: Wedding Inquiry 

For celebration cakes: Celebration Inquiry 
For ready-to-order
designs: Ready-to-Order Form
For cupcakes: Cupcake Order Form


How much do custom cakes cost?
Custom cake costs are completely dependent upon the design. Once the design has been discussed, a custom quote will be provided. Please know that there is a $100 minimum for any custom cake.

Do you deliver?
Yes! Delivery costs to the Santa Barbara area range from $15-25, depending upon location. Delivery to UCSB and Isla Vista is $10. If it is a single-tier cake, you are also welcome to pick it up yourself.

Do you have any gluten free, dairy free, nut free, or vegan options?
Most cake flavors can be made gluten free. We do have many cake flavors that do not contain nuts and we take precaution when baking, however, our kitchen is not nut-free and we cannot guarantee there will be no cross contamination. At this time, we do not offer any dairy free or vegan options.

How do I cut the cake?
Please see our video here!

What is your payment policy?
Payment is required at the time that your order is placed. You will receive an invoice via email that you can pay directly with a credit card, or you can pay via Venmo (preferred). For wedding cakes, a non-refundable deposit of $100 is required in order to secure your date.. The full balance is due 14 days prior to your cake delivery date.

I need more information. What should I do next?
Please fill out an inquiry form to help us better understand your cake needs. We will respond within 36 hours and answer all of your questions! 

 

bottom of page